Frequently Asked Questions

Some commonly asked questions and answers to better help serve you. If you have any further questions, please email us at info@trovedata.com.

A: 

The utilities industry is extremely fragmented. The United States alone has over 3,200 electric utilities. The transformation to the Smart Grid allows these companies to collect real-time consumption data on each customer, creating a massive amount of data (and the problems that go with it). An aggregator has the technical expertise to coordinate and provide insights from the data.

A: 

Yes. Our platform is a cloud-based Platform-as-a-Service (PaaS) solution, but certain private and secure data could remain in-network within our utility partners systems.

A: 

We aggregate and fuse thousands of data of attributes from hundreds of sources including the following:

  • Meter data
  • Demographic data
  • GIS
  • Distributed energy data
  • Satellite imagery
  • Financial data
  • Wireless/Mobile data
  • Appliance data
  • Social behavior data
  • Other disparate data sources that can provide deep insight into energy behavior patterns.

A: 

We use historical, AMI and non-AMI data as well as numerous other proprietary data sources.

A: 

Our privacy module provides a secure and proven methodology to de-identify personal data resulting in aggregated and anonymized data. We use and adhere to privacy best practices based on the most rigorous industry standards. TROVE is committed to the development, implementation and maintenance of responsible and meaningful privacy controls. We have extensive experience in implementing privacy controls, implementing accounting and audit tools, and authentication in massively scalable commercial project.