Program Scoreboard

program-designCustomer engagement programs such as e-bill can save a utility hundreds of thousands of dollars per year on expenses. The benefits of Program Design Analysis are similar to the TROVE Energy Efficiency Application referenced above, but solve a different utility problem. Utilities spend vast amounts of effort in their strategic planning process to prioritize and determine what the most beneficial programs would be to run. The Program Scorecard Application’s recommendation engines is a valuable decision support tool to help utilities expedite those planning processes and marketing strategy around designing new customer programs in energy efficiency, demand side management, e-bill, and other customer engagement/outreach programs.