Revenue Protection

revenue-protectionMany utilities rely on customer call centers, random drive-by service calls, or unreliable smart meter events to identify candidates to investigate with a low ratio of positive findings to investigations. Reducing lost revenue helps drive down energy costs for reliable customers and demonstrates to Regulators the positive benefits of smart grid deployments. TROVE’s Revenue Protection Application identifies consumer-specific revenue recovery opportunities resulting from energy theft, broken equipment, or account/billing issues as well as estimating the magnitude of current loss and the likelihood to recover.